... a customer service call center role. Experience using mainframe and personal computer databases. Experience with statistical analysis software packages required. Must have strong interpersonal and communication skills, excellent written and oral skills. Strong organizational skills required. Must be able to work in a Labor Management Partnership environment. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors. Preferred Qualifications: Previous receptionist and / or cashier experience. Type 35 wpm. Duties: Maintains direct and ongoing communication with the Operations Manager and Call ...

... by accuracy and productivity standards -Experience working with mainframe systems and PC software applications-Effective communication, ...