Southlake, TX - Dec 11
Responsibilities Associate Technician ââ?¬â?? Network Repair Bureau is responsible for providing technical support and training to customers, customer service, 611, telemarketing, sales teams, and computer system engineers on voice and data network services. Voice support includes: troubleshooting call processing problems pertaining to, but not limited to: translations, SS7, TCP/IP, and telecommunication facilities, manufacturing phone, and any other mobile communication problems; utilizing UNIX and special UNIX tools to perform call traces and simulate call scenarios in the Verizon Cellular switches. Data support includes ...
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