... problems and development of information systems (distributed and mainframe) solutions for customer service. You will act as the customer service planning project manager in the design and prototyping of information systems for customer service and plan customer service projects and ensure that project objectives are met through implementation. This includes taking abstract concepts and providing business and system knowledge to solve problems (prototype development). Requires 5+ years experience as a Technical Business Advisor or BSA with a strong working knowledge developing BI applications including SAP Business Objects XI.31 and 4.0; Oracle e-Business Suite; AbInitio; Data Warehouse; Xcelsius; WEB Intelligence; and ...

... senior-level COBOL programmer with a strong background in mainframe development, support technologies, and testing environments. The Sr. Cobol Programmer will provide the technical leadership for the support team and oversee production, integration, and testing environments for critical business systems. The ideal candidate will have experience working with both onsite and offshore team members. Additional responsibilities will include: - Interpreting system performance data, results, and trends to assist in monitoring and preventing support issues - Conducting daily reviews of support tickets to determine status and following up with appropriate ...