Charleston, SC - Sep 12
Position Description: South Carolina Federal Credit Union is currently seeking a Virtual Experience Manager to join our team of outstanding professionals. Duties include but are not limited to: - Support and actively demonstrate adherence to brand and quality standards to ensure a positive member experience. - Responsible for designing and managing LifeSimplified virtual member experiences across multiple channels, including corporate website, social media, mobile services, ATMs, electronic messaging (both audio and video), Interactive Voice Response (IVR), and electronic employee communication channels. - Responsible for managing effective virtual strategies to achieve product, brand, service, education, information, and financial goals of the credit ...
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