Responsibilities RETAIL CUSTOMER SUPPORT REPRESENTATIVE It takes a unique person to be a Verizon Wireless Retail Customer Support Representative. You must be an incredibly good listener, get excited about solving problems, find variety stimulating, and take pride creating outcomes that are positive for your customer, your company, and yourself. When you join our team, we'll teach you about the wireless industry, and our products and services. And, you'll provide our customers with all kinds of support, from programming phones and activating service, to troubleshooting problems and explaining bills - sometimes even making a sale. When you start here, you can take ...