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Niles, IL  -  Jan 6

Supv-Retail Sales (Bilingual Spanish or Polish)


CyberCoders

Responsibilities Sales Results: Meet and exceed quota and revenue objectives. Lead store/kiosk in sales, accessories, handsets, enhanced services, and customer renewals. Drive both individual and team sales performance results by proactively implementing sales techniques and sharing with the team. Staffing/Employee Relations: Develop, train, motivate, and coach sales team to produce desired high performance results. Analyze staffing needs of the store/kiosk and provide hiring and promotion recommendations, and initiate disciplinary action, as appropriate. Reporting: Responsible for financial and sales reporting. Must manage cash and inventory levels. Monitor daily sales results and activities to ensure sales, retention, and compliance objectives are met. Customer ...
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Niles, IL  -  Jan 6

Rep-Retail Sales (Bilingual Spanish or Polish)


CyberCoders

Responsibilities Sales Results: Meet and exceed quota/revenue target for NET activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer. Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns. Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts. Training/Meetings: Responsible for thorough knowledge of all store functions. Remain current on all wireless products, ...
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Niles, IL  -  Dec 19

Mgr-Retail Sales


CyberCoders

Responsibilities A Manager in a C Store will perform the following duties: Performance Management: Responsible for driving team to achieve all key performance objectives in the store or kiosk. Responsible for financial, budget, and sales reporting. Maintains knowledge of company and market promotional elements. Develop, assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures. Staffing/Employee Relations: Develop, train and coach sales team to produce desired high performance results. Make decisions regarding hiring, promotion, and disciplinary actions. Assess individuals and team performance and initiate developmental plans to narrow competency ...
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Niles, IL  -  Oct 25

Retail Customer Support Rep (Chicago North)


CyberCoders

Responsibilities *******PREFERRED CANDIDATE HAS ASSOCIATES OR BACHELOR'S DEGREE***** The primary responsibility of this position is to provide exceptional customer service to individuals visiting the Verizon Wireless store. As a member of the store team, the incumbent(s) should strive toward helping the store achieve its financial and customer service goals. Provides exceptional customer service to individuals visiting the Verizon Wireless store, including greeting customers and assessing their needs. Exhibits quality customer service from greeting point through departure; ensuring that all aspects of a customers needs are met and that every customer has a positive experience. Answers phones and responds to customer inquiries ...
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Niles, IL  -  Oct 25

Rep-Retail Sales (Chicago North)


CyberCoders

Responsibilities ******PREFERRED CANDIDATE HAS ASSOCIATES OR BACHELOR'S DEGREE****** Sales Results: Meet and exceed quota/revenue target for NET activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer. Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns. Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts. Training/Meetings: Responsible for thorough knowledge of all store ...
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